Refund & Cancellation
Last updated: 30 September 2026
This policy explains how refunds and cancellations work when you pay for a Finquo Junior programme, including special offers made to families who attend our free webinars.
1. Free webinars
Our live webinars are free. No payment is taken, so there is nothing to refund.
2. Full refund within 7 days
You can cancel a paid programme and get a full refund if you ask within 7 days of payment and before your child's first class.
3. After classes have started
Once your child has attended their first class, or 7 days after payment (whichever comes first), the fee is not refundable. If something comes up, talk to us: we can usually reschedule sessions with your mentor instead.
4. Worksheets and bonus sessions
Printed worksheets, sticker packs and the five bonus sessions come free with the programme and can't be refunded or exchanged for money separately.
5. If we cancel
If Finquo Junior cancels a programme or batch and we can't offer you a suitable alternative, you'll receive a full refund.
6. Failed or duplicate payments
If money was deducted but the payment failed, or you were charged twice, the extra amount is refunded automatically to your original payment method, usually within 5–7 working days. If it doesn't arrive, contact us with your payment details.
7. How to ask for a refund
Email or WhatsApp us (details below) with:
- the parent's name and the phone number used for payment
- your child's name
- the payment or transaction ID (from your payment confirmation)
8. When you'll get your money
Approved refunds are sent back to the original payment method (UPI, card, net banking or wallet) within 5–7 working days of approval. Your bank may take a few extra days to show it.
9. Contact
FinQuo Versity And Edutech Private Limited (Finquo Junior)
Tower 2, 2nd Floor, 2/1149/I 94, 95, 96, HiLITE Business Park, Guruvayurappan College Road, Olavanna, Kozhikode, Kerala - 673014
📧 info@finquo.ai · 💬 +91 97450 01121 (WhatsApp)